Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph. The program works with any word processor.

Generates flexible system information report (in sections: System, Multimedia, Display, DirectX, Input, Network, Communication, Port, Dist Drive, Disk Controller, Printer, USB, DLLs, Registry keys, Folders...) and sends it via default e-mailer. Feel free to include it to your product installation package, with link to it "Solve problems" etc, (only about 38k addition to installation package). For developers, beta-testers, support teams.

OidView is a MIB Browser and Expert System for SNMP Agent analysis and administration. Supports SNMPv1, SNMPv2c, and SNMPv3. Tools include MIB Browser, MIB Compiler, SNMP Trap Receiver Fault Management Module, OID Poller/Graph Utility, SNMP PDU Trace, Interface (IGRID) tool, Entity-MIB Mapper, and CISCO CLASS-BASED-QOS-MIB (Quality of Service) Browser.